Kensium POS

Welcome¶

Comprehensive technical documentation for point-of-sale operations, system administration, and enterprise integration.

Documentation Overview¶

Module	Purpose	Technical Focus	Audience
Usage	Point-of-sale operations and transaction management	Sales processing, payment handling, inventory transactions	Cashiers, Managers, Operators
Admin	System administration and configuration	Settings management, user access control, business rules	System Administrators, IT Staff
Integration	Third-party system connectivity and data exchange	API integration, ERP connectivity, data synchronization	IT Teams, Integration Engineers
Release Notes	Version history and feature documentation	Technical changes, breaking changes, upgrade path	All Users
Installation	Deployment and infrastructure setup	System requirements, deployment procedures, configuration	Kensium Support, IT Operations
Knowledge Base	Technical reference and troubleshooting	Error codes, system behavior, advanced topics	Support Teams, Advanced Users

User Workflows¶

Sales Operations

Usage Module

Workflow: Login → Register → Sales → Payment → Receipt → Reconciliation

Getting Started Register Interface Processing Sales Tender Operations Cash Handling

System Configuration

Admin Module

Setup Areas: Stores, Customers, Inventory, Payments, Users, Settings

Stores & Registers Customers Inventory Payments Users & Security System Settings

Enterprise Integration

Integration Module

Capabilities: ERP, APIs, Connectors, Comms

ERP Integration API Integration Third-Party Connectors Comms Infrastructure ASI Integration

Documentation Standards¶

✓ Completeness

All procedures include prerequisites, step-by-step instructions, screenshots, and expected results.

✓ Technical Accuracy

Documentation reflects Kensium Point-of-Sale 7.0 functionality. Version-specific variations noted where applicable.

✓ Error Handling

Common errors, error codes, and resolution procedures included in relevant topics.

✓ Security & Permissions

Required permissions and security considerations documented for each procedure.

✓ Navigation References

Menu paths use format: `Menu Name → Submenu → Item`. Keyboard shortcuts provided.

✓ Searchability

Full-text search across all documentation topics for quick reference location.

Module Dependencies¶

Documentation Architecture & Workflow

Installation

↓

Admin Configuration

↓

Usage Operations

↓

Integration

Optional

↓

Knowledge Base

Support

Each module builds on previous layers. Installation is foundation. Admin Configuration establishes organizational structure. Usage covers daily operations. Integration and Knowledge Base extend capabilities.

Technical Information¶

System Version

Kensium Point-of-Sale 7.0 - All documentation current for this release

Documentation Updates

Check Release Notes for latest changes and new topics

Browser Support

Modern browsers with JavaScript enabled. Responsive design for desktop and mobile

Search Capability

Full-text search available across all documentation sections and topics

Support & Troubleshooting¶

Technical Issues → Knowledge Base

Error codes, solutions, and advanced troubleshooting

System Configuration → Admin Documentation

Setup procedures and administrative settings

Integration Support → Integration Guide

ERP, APIs, and third-party connectivity

Installation Help → Installation Guide

Deployment procedures and system setup

Usage

Usage¶

The Usage section is for end-users and contains complete guides for daily point-of-sale operations.

🚀 Getting Started? Start Here

📋 Requirements

System and deployment requirements

🔌 Connect Register

Initial device setup and connection

🔐 Login

User authentication procedures

💰 Start a Sale

Process your first transaction

Daily Operations Workflow¶

Typical POS Operation Flow

Open Drawer

→

Process Sale

→

Collect Payment

→

Print Receipt

→

Close Shift

Documentation Sections¶

📚 Getting Started

Essential information for new users setting up and understanding the POS system:

📋 Requirements - System and deployment requirements 🔑 Key Concepts - Important terms and concepts 🚀 Deployment Overview - How POS is deployed in your organization

🔑 Accessing POS

Guide to getting into the system and navigating the register interface:

📋 Register / Admin Selector - Choose register and role 🔐 Login - User authentication procedures 🔌 Connect Register - Initial device setup and connection 🏠 Home Page - Main register menu and functions

🛒 Processing Sales

Complete guide to processing customer sales with keyboard shortcuts and UI commands:

📺 Sales Screen - The main sales interface and controls 👤 Customer Management - Adding and managing customers 📦 Adding Items - Searching for and adding products 🔢 Changing Quantities - Modifying item quantities 💰 Item Discounts - Item-level discounts 🏷️ Sale Discounts - Sale-level discounts ↩️ Refunds & Returns - Processing refunds 🚚 Shipping & Fulfillment - Shipping management ⚙️ Sale Actions - Advanced sales operations 📝 Save & Recall Quotes - Saving customer quotes

💳 Tender

Payment collection and processing methods:

💵 Take Payment - Accepting customer payments 💳 Credit Card Processing - Processing card transactions 🧾 Receipts & Reprints - Printing customer receipts

💵 Cash Handling

Cash management procedures for opening, closing, and during-shift operations:

🔓 Opening Procedure - Start your shift 🔒 Closing Procedure - End-of-shift procedures 📤 Pull Drawer - Mid-shift cash removal 📥 Add Cash - Adding cash during shift 🏦 Pull Cash - End-of-shift cash removal

📖 Other

Additional references and tools for daily operations:

📊 Sale History - Viewing previous transactions ❓ FAQ - Common questions and answers

Getting Started

Getting Started¶

Welcome to Kensium Point-of-Sale. This section will help you understand what you need and what to expect when you get started.

Your Getting Started Path¶

Follow these topics in order to get up to speed:

1️⃣ Key Concepts

Important terms and how Kensium Point-of-Sale works

2️⃣ Deployment Overview

What happens when you engage Kensium

3️⃣ System Requirements

What equipment you'll need

Topics in This Section¶

🔑 Key Concepts

Learn the important terms and concepts you should know about Kensium Point-of-Sale - what a POS is, how Kensium works, and fundamental ideas like sessions, transactions, and payment methods.

Read: Key Concepts →

🚀 Deployment Overview

Understand what to expect when you choose Kensium Point-of-Sale - how the implementation works, what the process looks like, and how our team helps you get set up.

Read: Deployment Overview →

📋 System Requirements

See what equipment and software you'll need. We provide recommended specifications and information about compatible servers, browsers, printers, and payment systems.

Read: System Requirements →

Next Steps¶

Once you understand the basics:

Login to Kensium Point-of-Sale: Access the system with your credentials
Explore the admin panel: Configure users and settings
Start processing sales: Begin using the system

Questions? Our Implementation team is ready to help guide you through getting started with Kensium Point-of-Sale.

Key Concepts¶

A Point of Sale system helps you run your store by tracking sales, payments, inventory, and staff. Kensium Point-of-Sale keeps everything organized and up-to-date automatically.

How Kensium Point-of-Sale Works¶

Connects with Acumatica: Products flow from Acumatica to Kensium, sales flow back automatically
Offline capability: Store operates even without internet; syncs when connection returns
Fulfillment options: In-store pickup, ship from Acumatica, BOPIS, BORIS

Key Terms You Should Know¶

Term	Definition
Register	The computer or device where you process sales. Each register is assigned a number (Register #1, Register #2, etc.).
Cash Drawer	The physical cash box connected to your register. It holds the money from sales. You count it at the start and end of your shift.
Transaction (or Sale)	A complete purchase from a customer. It includes what they bought, how much they paid, and what payment method they used.
Tender (Payment Method)	How the customer pays: cash, credit card, debit card, gift card, etc. Some customers pay with more than one method (split payment).

Sales & Transactions¶

Current Sale: Being assembled, temporary, can be cancelled

Completed Sale: Finalized, paid, locked, counted in drawer

Payment Methods (Tender): Accepted methods are cash, credit/debit card, check, gift certificate, store credit, account payment. One sale can use multiple payment methods (split payment).

Customer Types¶

Kensium Point-of-Sale handles three types of customers:

Acumatica Customer¶

Individual transactions are automatically posted to Acumatica. Useful for wholesale or business customers.

Marketing Customer¶

Kensium keeps individual customer transaction data, but treats them as a default customer for posting to Acumatica. Useful for tracking customer behavior while simplifying accounting.

Default Customer¶

No customer recognition on the transaction - just a generic customer. Used for quick sales where you don't track who bought what.

Special Feature¶

Kensium can consolidate multiple transactions for Marketing and Default Customers when posting to Acumatica. This dramatically reduces the number of transactions in your accounting system while keeping all necessary data in Kensium.

Fulfillment Options – All the bases covered:¶

Fulfillment Option	Key Features
Cash & Carry	Multiple payment types, single-step transactions
Acumatica Fulfillment	Create Sales Orders for future fulfillment (special orders, out of stock)
Mixed Mode	Combined carry-out + fulfillment with single payment record
BOPIS / BORIS	In-store pick up and online return processing

Point of Sale Features¶

Offline: Store operates without internet; syncs when connection returns
Multiple Drawers: Configure multiple cash drawers as needed
Mobile Order Pad: Create, save, and recall orders on mobile device. Useful for line busters and field sales

ERP Integration¶

Kensium Point-of-Sale integrates seamlessly with ERP systems through bi-directional data synchronization. Customers, inventory, and pricing are controlled by the ERP and automatically synchronized with Kensium Point-of-Sale. Key capabilities include:

Automatic data exchange: Items and pricing flow from ERP to Kensium Point-of-Sale; sales transactions flow back to ERP
Accounting customers: Create and maintain ERP customers directly from the register with credit checks
Consistent pricing: Customer-specific pricing from ERP is applied at the point of sale
Complete inventory control: Managed entirely from the ERP with real-time visibility
Transaction posting: Accounting customer transactions post directly to ERP invoices; other customers can be consolidated for batch posting

No manual updates needed - synchronization happens automatically on a scheduled basis.

Tax Handling¶

External Tax (AvaTax): Real-time calculation from Avalara, considers location and exemptions
Basic/Local Tax: Pre-configured rates, fixed percentage, works offline

Both calculate and apply tax automatically.

Deployment Overview¶

When you decide to implement Kensium Point-of-Sale for your retail business, here's what the process looks like.

The Implementation Journey¶

Step 1: Engagement with Implementation Team¶

You'll work with our Kensium Implementation team. They're your partners in getting POS up and running for your business.

Step 2: Planning & Configuration Discussion¶

Together with your Implementation team, you'll discuss:

Your store layout and structure
How many registers you need
Your payment processing methods
Which products and pricing you want to manage
Your staffing and user access needs
Integration with your existing systems (like Acumatica)
Timeline and any special requirements

This conversation results in an Implementation Plan - a clear roadmap for your POS deployment.

Step 3: Kensium Handles Installation & Setup¶

Your Implementation team takes care of:

Installing Kensium Point-of-Sale on your servers and registers
Setting up your database
Configuring payment processing
Integrating with your ERP system
Creating user accounts and permissions
Initial system testing

You don't need to worry about technical details - we handle that.

Step 4: Training & Go-Live¶

Before you start selling:

Your staff gets trained on how to use Kensium Point-of-Sale
You test the system in your store
We make any adjustments you need
You're ready to start processing sales

What You Need to Provide¶

Access to your store and network
Information about your existing systems
Your staff for training
Feedback during setup

After Go-Live¶

What's next:

Monitor system performance and usage
Add new registers or users as needed
Adjust configurations based on your operations
Use reporting and analytics to optimize workflows

Ready to get started? Contact our sales team to discuss your retail needs and begin the implementation planning process.

System Requirements¶

What You Need to Get Started¶

Before implementing Kensium Point-of-Sale, here's what you should have in place.

Note

These are our recommended specifications. If your environment is different, contact our Implementation team to discuss what configurations might work for your store.

Server¶

Kensium Point-of-Sale works best with:

Docker containerized deployment - Makes setup and updates easier
Or a dedicated server with modern specifications
Database: SQL Server 2022 or higher

Other configurations?

If you don't have Docker or would prefer a different setup, our Implementation team can discuss alternative deployment options during your planning phase.

Web Browsers¶

Kensium Point-of-Sale works on modern web browsers:

Chrome
Edge
Firefox
Safari

Browser hardware: Any computer or tablet with at least 4GB of RAM and a modern processor

Tip

Touchscreen devices work great for register terminals.

Printers¶

Kensium Point-of-Sale supports:

Epson TM-m30III Wi-Fi
Epson TM-m30III Bluetooth
Star Micronics mCP3
Zebra ZD888

These printers connect via USB, network, or wireless.

Scanners¶

Barcode scanners that work with standard USB or keyboard input are supported. Most common retail barcode scanners work fine with Kensium Point-of-Sale.

Payment Terminals¶

Kensium Point-of-Sale supports various payment processors. The specific payment terminals you can use depend on which processor you choose:

Fortis: Specific terminal models supported
Ebiz: Specific terminal models supported
Stripe: Compatible with Stripe-approved terminals

Your Implementation team will help you select the right payment terminal for your processor during planning.

Internet Connection¶

Kensium Point-of-Sale works offline, so internet isn't required for sales
Internet is needed for syncing data and processing certain transactions
A stable connection helps everything work smoothly

What About My Current Equipment?¶

If you already have servers, computers, or printers you'd like to use, tell your Implementation team during the planning phase. They can evaluate whether your equipment will work with Kensium Point-of-Sale.

Next Steps¶

Review these requirements
Gather information about your current setup
Contact our sales team to connect with an Implementation specialist
They'll discuss your specific situation and create a plan that works for you

Accessing POS

Accessing POS¶

Guide to getting into the Kensium Point-of-Sale system and navigating the register interface.

Before you can process sales, you need to access the system, select your register, and log in. This section covers the complete authentication and initialization workflow.

What You'll Learn¶

🔌 Register Connection

Initial device setup and connection

📋 Register/Admin Selection

Choosing your register and operating mode

🔐 User Authentication

Logging in with your credentials

🏠 Register Interface

Understanding the home page and main functions

Documents in This Section¶

🔌 Connect Register

Step-by-step guide to connecting your POS register device to the system. Includes obtaining connection keys, device registration, and confirmation of successful connection.

Read: Connect Register →

📋 Register / Admin Selector

Step-by-step guide to selecting your register terminal and choosing your operating mode (Operator, Manager, or Admin). Includes drawer assignment workflow and pre-login procedures.

Read: Register / Admin Selector →

🔐 Login

Complete guide to user authentication including login screen overview, entering credentials, troubleshooting login issues, and security best practices for managing user sessions.

Read: Login →

🏠 Home Page

Complete reference for the main register screen showing all available functions, keyboard shortcuts, and main navigation options for starting your shift and accessing POS operations.

Read: Home Page →

Quick Start Path¶

Connect your register: Connect Register - Initial device setup
Select your register: Register / Admin Selector - Choose register and role
Log in: Login - Authenticate yourself
Start working: Home Page - Understand the main screen

Register/Admin Selector¶

When you open Kensium Point-of-Sale, you'll see two options. Select the path that matches what you need to do.

admin_register

Choose Your Path¶

Administration Tools¶

Access system configuration and management features. Set up users, stores, registers, inventory, pricing, and business rules. For administrators and managers only.

Go to Administration →

Open Register¶

Process customer sales and manage daily operations. Select your register terminal, log in, and start handling transactions, payments, and cash management.

Go to Register →

Remember

Select your register carefully before logging in. Once you open the drawer, you're committed to that register for the shift. Your transactions are tied to this specific register for audit purposes.

Authenticate your credentials to access the Fusion Register and begin your shift.

The login screen contains:

Kensium Logo: Company branding at the top
Username field: Text input for your username
Password field: Secure input with visibility toggle (eye icon)
Log In button: Green button to submit credentials

Login Screen Example

1

Enter Username

Type your assigned username (case-sensitive)

2

Enter Password

Type your password (characters masked)

3

Click Log In

Or press Enter to submit

4

Home Page Opens

Ready to start your shift

Username: Check with your manager if you don't know it
Caps Lock: Ensure it's OFF if your password has lowercase letters
Password visibility: Click the eye icon to verify you typed it correctly
Security: Never share your login credentials with others

DO:

✓ Keep your password confidential
✓ Always log out when leaving the register
✓ Use your own assigned credentials
✓ Report suspicious activity to your manager

DON'T:

✗ Share your credentials with anyone
✗ Write passwords on sticky notes
✗ Leave the register logged in unattended
✗ Use someone else's login

When you finish your shift or need to step away:

Press F10 or click Log Out from the home screen
Confirm logout when prompted
Register returns to login screen

Important: Always log out to prevent unauthorized access.

Connect Register¶

Connect your register device to begin processing transactions. This guide walks you through the registration and connection process in 4 simple steps.

Overview¶

Before you can process sales, your POS register must be connected to the system at your Corporate location. This one-time setup ensures your device is linked and ready to process transactions.

Prerequisites¶

Before starting the connection process, ensure you have:

✓ Store and register information ready for registration ✓ Administrator access or Register Connection Key from your Corporate location ✓ Network connectivity on your register device

Connection Process¶

Step 1: Begin Setup¶

Navigate to the Connect Your POS Register page and select Begin setup.

Connect Register - Before Setup

Step 2: Register Requirements¶

Review the checklist to ensure you have all necessary information:

Store and register information ready
Register Connection Key from your Corporate location (found under Stores > Register Connections in POS Administration)

Connect Register - Requirements

Step 3: Enter Registration Details¶

Obtain the Register Connection Key from your Corporate location and paste it into the registration field:

Go to POS Administration → Stores → Register Connections
Copy the Register Connection Key generated for your register
Paste the key into the Register connection dialog
Select Connect device to proceed

Connect Register - Key Entry

Step 4: Confirm Connection Success¶

Once the connection is established, you'll see the confirmation screen showing:

"Register connected successfully!" message
Connected Register ID
Store Name

Connect Register - Success

Select Log into your account to proceed to authentication.

End Notes¶

Connection Complete? Your register is now connected and ready to use. Each device only needs to complete this setup once.

Next Steps: Proceed to Login to authenticate and begin processing sales.

Home Page¶

The Home Page is the main command center after login. From here, you can process sales, manage your cash drawer, print reports, and access settings. All register functions branch from this single screen.

Navigation: Login → Home Page (displayed after login)

Available Functions¶

Home Page Screenshot

Process Sales (F1)¶

Start a new customer transaction and open the main point-of-sale interface.

Purpose: This is the primary function for conducting customer sales. It opens the sales screen where all transaction activities occur -adding items, applying discounts, collecting payment, and printing receipts. This function also triggers the drawer opening procedure if not already opened for the shift.

To use:

Press F1 or click Process Sales
If the drawer is not yet open, the Cash Count dialog appears (count and verify the starting cash)
The Item Scan screen opens, displaying the five working regions
Items are added by barcode scan, name search, or direct entry
Discounts are applied at the item or sale level if needed
Payment is collected via the Tender dialog
Receipt prints automatically
The sale is complete, and the screen returns to add the next customer

When to use: This is the core workflow for every customer sale. Access it for each new transaction, whether the customer is buying one item or a full basket. The drawer will automatically open on first use of the day.

Important:

This function opens the cash drawer (if not already open) and commits you to that drawer for the remainder of your shift. Coordinate with other cashiers before opening if multiple drawers are available.

For complete step-by-step details: Process Sales

Print X-Tape (F2)¶

Print a mid-shift summary report without closing the drawer or ending the shift. This is an optional but recommended report.

What is an X-Tape? An "X" report is an interim (mid-point) report that shows all transaction activity from when you opened the drawer up to the moment you print it. The "X" stands for "without closing" -it's purely informational and doesn't lock anything.

Purpose: The X-Tape is a transaction summary report that shows all activity to a specific point in time, without affecting the drawer or closing transactions. It's useful for verification, reconciliation, and providing management with real-time activity snapshots during the shift.

What information the X-Tape shows:

Transaction count: How many sales/transactions processed
Sales total: Total dollar amount of all sales (before discounts/refunds)
Discounts given: Total amount of all discounts applied
Refunds processed: Total amount of all returns/refunds
Tax collected: Tax amount on all sales
Payment breakdown: How much paid in cash, cards, checks, etc.
Subtotal and totals: Net sale amount after all adjustments
Running cash position: Expected cash in drawer based on transactions
Transaction listings: Detail of each transaction (optional, depending on print settings)

Use X-Tape to:

Verify accuracy: Check that all transactions you remember processing appear on the report
Check shift totals: Monitor how much you've sold during the day without formally closing
Reconcile during shift: Confirm expected drawer balance if pulling cash mid-shift
Provide manager reports: Managers often want real-time activity snapshots, especially during busy periods or for decision-making
Troubleshoot discrepancies: If something seems off, print X-Tape to identify which transaction is problematic
Audit high-volume periods: During busy times, print X-Tape periodically to ensure system is recording correctly
Document before refunds: If processing a large return, X-Tape before and after shows the transaction was recorded

Important characteristics (what X-Tape does NOT do):

Does NOT close drawer or end your shift -drawer remains open for sales
Does NOT prevent additional sales after printing -you can continue processing transactions immediately
Does NOT lock any records -transactions printed on X-Tape can still be modified, voided, or adjusted
Does NOT require manager approval -you can print X-Tape anytime without escalation
Creates an audit checkpoint -the printed report shows the exact time and state at that moment, useful for later reference
Multiple copies allowed -you can print X-Tape multiple times during shift (different tapes showing different points in time)

Timing and frequency:

Situation	Recommendation
Start of shift	Optional -establishes baseline
Every hour during busy shifts	Recommended -verifies system stability
Before a large return	Recommended -documents status before return
After giving large discount	Recommended -confirms discount was recorded
Mid-shift cash pull	Recommended -verifies expected balance matches reality
End of shift (before close)	Recommended -final verification before formal close
During slow periods	Optional -only if you suspect issues

Example use case: It's 2:00 PM. You've been working 3 hours and sold approximately $2,000 worth of merchandise. Before taking your break, print X-Tape to verify: (1) the $2,000 shows on the report, (2) all major transactions are there, (3) expected drawer balance ($150 open + $2,000 sales = $2,150 expected) seems correct. If all checks out, take break with confidence. If something seems off, investigate before break.

When to use: Use liberally throughout the shift -before breaks, after processing refunds, periodically during busy times (especially if you haven't checked totals in 1-2 hours), or anytime you want to verify balances without formally closing.

Pull Drawer (F3)¶

Remove excess cash from the drawer mid-shift while maintaining transaction recording. This is a security and cash management function.

What is a drawer pull? A "pull" is the act of removing excess cash from your drawer during your shift for security purposes. Unlike closing the drawer, pulling allows you to remove cash while continuing to process sales.

Purpose: This function enables security and cash management by allowing operators to remove cash from the drawer during the shift without closing it. Each cash pull is recorded in the system audit log, creating a documented trail of when cash left the drawer and by which operator. This is essential for:

Security -reducing the amount of cash in an open drawer during peak periods (less attractive theft target if drawer only has $500 instead of $3,000)
Risk management -preventing drawer overflow that could cause cash to fall out or make drawer unsecure
Compliance -maintaining a complete audit trail of all cash movements (who pulled, when, by system calculation)
Reconciliation -tracking cash pulls so closing balances are accurate (system knows you pulled $1,500, so it adjusts expected balance)
Manager oversight -managers can see pull history and know where excess cash went

When to pull cash:

Situation	Action
Drawer getting full ($2,000+ during slow day)	Pull $1,000-1,500 to manager
Before high-risk period (opening time, bank break, shift change)	Pull excess to safe
After large sale (received $500 cash payment)	May want to pull to make room
Security concern (drawer in public area)	Pull to reduce visible cash
Manager request	Always comply -manager may need cash for change banks or other registers

Step-by-step pull process:

Press F3 or click Pull Drawer from Home Page
Confirmation dialog appears: "Are you sure you want to pull cash from the drawer?"
Click Confirm (or Cancel to skip)
System initiates pull:
- Drawer physically opens (receipt printer controls this)
- System records timestamp, operator ID, and registers the pull event
- Note: System does NOT require you to enter amount -it calculates automatically
Remove cash physically:
- Take cash out of drawer (you decide how much -typically $500-2,000 depending on drawer fullness)
- Hand to manager or place in secure location as directed
Close the drawer manually:
- Push drawer closed until you hear it click/lock
- Drawer should be fully closed and secure
System finalizes the pull:
- Records the action in audit trail
- Calculates how much cash is missing from drawer (the pulled amount)
- Adjusts expected closing balance to account for this pull
- Your shift continues normally -you can immediately process more sales

Important details about pulls:

Amount is calculated automatically: You don't manually enter how much you pulled. The system figures it out by comparing expected (Opening + Sales - Refunds - Previous Pulls) to actual (what's left in drawer)
Drawer remains open: Unlike closing, the drawer stays open for your shift -sales can continue immediately
Each pull is tracked: Every pull appears on your Z-Tape at end of day, showing timestamp and manager who received it (if logged)
Closing reconciliation accounts for pulls: Your closing count includes all pulls. Example: Expected $3,000, you pulled $1,500, so expected at close is $1,500. When you count $1,498, you're only $2 short (not $1,502 short)
No reversal: Once pulled, cash is gone -you cannot "restore" a pull (you can ADD cash later with Add Cash function, but not restore a pull)

Multiple pulls in one shift:

Allowed: You can pull multiple times during a shift
Each pull recorded separately: System tracks Pull #1 at 10:00 AM, Pull #2 at 1:00 PM, etc.
Cumulative effect: All pulls add up in reconciliation. If you pull $1,000, then $500, expected closing reflects $1,500 total pulled

After you pull:

Who receives the cash? Typically the manager or a designated cashier
Should be documented: Many stores require the manager to sign or initial acknowledgment of cash pulled
Where does it go? To store safe, manager lockbox, or preparation for end-of-day deposits (varies by store)
You maintain responsibility: Until formally handed off to manager, the cash is still part of your drawer accountability

Troubleshooting drawer pulls:

Problem	Cause	Solution
Can't pull -error appears	System issue or drawer already open	Try again; if persists, contact manager
Drawer won't open for pull	Receipt printer offline/not connected	Check printer power and cable; try again
Need to pull but no manager	Manager is busy or unavailable	Pull the cash and place in manager's office/safe temporarily; inform manager later
Pulled wrong amount	Misjudged how much to take out	Next pull or Add Cash function can balance it out at closing

Close Drawer (F4)¶

End the shift and formally close the drawer, finalizing all transactions and reconciling cash.

Purpose: This is the critical end-of-shift procedure that:

Locks all transactions so no additional sales can be processed
Requires physical cash counting and reconciliation
Produces the Z-Tape (formal closing report) for audit and management review
Creates a complete transaction audit trail for the shift
Records over/short amounts for accountability
Releases the drawer for the next operator

Important:

Cannot process new sales after closing. Do not close until all sales for your shift are complete.

To use:

Press F4 or click Close Drawer
Confirmation dialog appears requesting verification
Confirm the close action (this action is irreversible)
Physically count all cash in the drawer carefully and accurately
Count all payment methods if using the currency close procedure
Enter the counted amounts when prompted by the system
Review the totals and any over/short amounts
Closing receipts print (including the Z-Tape formal closing report)
Verify that the Z-Tape printed correctly and is legible
Secure the cash per store procedures

Critical details:

The Z-Tape is the official closing report -it must print and be retained for audit
The closing procedure shows calculated vs. counted balances -discrepancies must be reviewed
If significant discrepancies appear, alert a manager before finalizing the close
The process follows either Simple Close (basic count) or Currency Close (detailed denomination count)
After close, the drawer is locked and cannot be reopened until the next shift

Reprint Cash Count (F12)¶

Reprint a previous shift's drawer closing count record after the drawer has been closed.

Purpose: This function allows retrieval and reprinting of formal cash count documentation from any prior shift. This is essential for:

Creating duplicate copies if the original was damaged or lost
Obtaining a copy for records or manager review
Verifying closing balances from a specific shift
Maintaining backup documentation for audit purposes

Use when:

The close receipt was damaged or didn't print clearly
You need a copy for your records or the manager
A previous shift's closing count needs to be reprinted for verification
Documenting over/short amounts from a specific date

To use:

Press F12 or click Reprint Cash Count from the Home screen
The system prompts for a count date (shows today's date by default)
Enter or select the date you want to search
Press F3 or click Search
Results display by time, register ID, and clerk ID
Select the specific count record you want
Click Reprint to print the record again

Important:

Only available after drawer has been closed for that shift
You cannot reprint a count from an open drawer (the drawer must be formally closed first)
Multiple counts from the same day are listed separately (if you closed and reopened)
If no counts exist for the date: "No cash counts found for this date" appears

Configure (F7)¶

Access register settings, device configuration, and system preferences.

Purpose: The Configure function provides access to hardware and software settings that control how the register operates. These settings typically affect:

Printer setup and output (receipt printer, report printer, etc.)
Scanner configuration and barcode settings
Display preferences and screen layout
Accessibility options for different user needs
Language and regional settings (currency, date format, etc.)
Register defaults and business rules

Most configuration changes should be made by managers or administrators, not during normal operation.

Available configuration options:

Printer settings (receipt printer, label printer, pick ticket printer assignments)
Scanner settings (barcode formats, scan speed, beep behavior)
Display preferences (font size, color scheme, button layout)
Accessibility options (high contrast, text-to-speech, larger touch targets)
Language and regional settings (language, currency symbol, date/time format)
Register class defaults (payment methods, discount limits, tax rules)

Important:

Usually requires manager or admin authorization. Most settings affect all users on the register, so changes should be coordinated with management. Incorrect configuration can disrupt sales processing for all operators.

When to access: Only when specifically instructed by a manager or administrator to make configuration changes. Do not modify settings without authorization.

Log Out (F10)¶

Sign out from the register and return to the login screen, ending your session.

Purpose: Logging out performs several critical functions:

Ends your register session and user access
Releases your drawer assignment so another operator can use it
Locks all your transactions so they cannot be modified
Creates a final audit record of your session
Clears any user-specific settings or pending actions
Prepares the register for the next operator

Important

The drawer must be closed before logging out. Leaving the drawer open interferes with the next operator. The drawer lock prevents sales processing by other users until it is formally closed.

To use:

Press F10 or click Log Out
System confirms: "Are you sure you want to logout?"
Click Confirm to proceed (or Cancel to return to Home)
System returns to the login screen
Your session is ended

Important

Logging out does NOT automatically close the drawer -you must run Close Drawer (F4) first
If you log out without closing, the next operator will see an error and cannot open the drawer
Always coordinate with the next operator before closing and logging out
Leaving the register unattended without logging out is a security risk

Keyboard Shortcuts¶

Key	Action
F1	Process Sales
F2	Print X-Tape
F3	Pull Drawer
F4	Close Drawer
F7	Configure
F10	Log Out
F12	Reprint Cash Count

Remember

The drawer must be closed before logging out. Keyboard shortcuts (F1-F10, F12) enable faster work. The drawer must be closed at the end of a shift before handing off to the next operator.

Field	Required	Description
First Name	Optional	The customer's first name.
Last Name	Optional	The customer's last name. At least one name is required.
Company	Optional	Company or organization name.
Phone	Optional	Customer contact phone number.
Email	Optional	The customer's email address.
Address	Optional	Street address and location information.
Customer ID	Auto-generated	Unique identifier assigned by the system.

Shortcut	Action
Alt+A	Open Add Customer dialog.
F10	Open Search Customer dialog.
Alt+H	View customer history.
Ctrl+L	Update loyalty program.

Field	Required	Description
First Name	Required or Last Name	Customer's given name
Last Name	Required or First Name	Customer's surname
Company/Full Name	Optional	Business or organization name
Contact Name	Optional	Contact person name
Loyalty ID	Optional	Customer loyalty program ID

Field	Required	Description
Phone	Optional	Primary contact phone number
Alternate Phone	Optional	Secondary phone number
Contact Phone	Optional	Alternative contact phone
Fax	Optional	Fax number

Field	Required	Description
Address 1	Optional	Primary street address
Address 2	Optional	Secondary address line (apartment, suite, etc.)
Address 3	Optional	Additional address information
City	Optional	City or municipality
County	Optional	County or district
State	Optional	State or province (searchable dropdown)
Country	Optional	Geographic nation (searchable dropdown)
ZIP	Optional	Postal code

Field	Required	Description
Accounting ID	Optional	Internal accounting reference number
Resale Number	Optional	Resale or tax ID number
Price Group	Optional	Customer price group (searchable)
Default Location	Optional	Default warehouse/location for orders

Field	Required	Description
Credit Limit	Optional	Maximum credit allowed for customer
Credit Balance	Optional	Current credit balance
Credit Terms	Optional	Payment terms (searchable dropdown)
On Credit Hold	Optional	Checkbox to flag account on hold

Field	Required	Description
Tax Schedule	Optional	Tax rate schedule (searchable)
Tax Number	Optional	Tax identification number

Role	Can Create	Can Search	Can Edit	Can View History
Cashier	During sales only	✓	✗	✓
Manager	Anytime	✓	✓	✓
Admin	Anytime	✓	✓	✓

Problem	Cause	Solution
No beep when scanning	Scanner not activated, item out of range, barcode facing wrong direction	Check scanner cable is connected; ensure barcode is directly under scanner lens; rotate item and try again
Beep but item doesn't appear	Item not in system, barcode is for different item, system delay	Try using Method 2 (Search) to find the item; verify barcode matches product; contact manager if item needs to be added to system
Wrong item appeared	Barcode was from a different product (rare)	Use Method 2 to search for correct item; remove wrong item using F2/Void Item
Barcode is damaged or unreadable	Faded, torn, or marked barcode	Use Method 2 (Search) with product name or SKU instead
Scanner beeps but nothing happens	Browser lag or network delay	Wait 1-2 seconds; scanner may still be processing; try again if needed

Search Field	Example	What Happens
Item ID	"ITEM-5432"	System finds the item by its unique product identifier
SKU	"PART-789" or "SKU-001"	Searches by the internal stock-keeping unit
Description	"Stainless hinge"	Searches product name and description fields
Barcode/UPC	"012345678901"	Can search by barcode number if scanning fails
Partial name	"Spring"	Finds ALL items containing "Spring": Spring Hinge, Spring Washer, Spring Bolt, Spring Coil, etc.
Partial SKU	"PART-7"	Finds all items starting with "PART-7": PART-701, PART-702, PART-799, etc.

Shortcut	Action
F9	Opens the Item Search dialog.
Shift+F9	Repeats the last search.
F12	Searches across all locations.
F6	Shows in-stock items only.

Element	Description
Selected Location	Shows current location filter (for example, "ALL").
Search Box	Type item name, SKU, barcode, or partial match.
Search across all locations (F12)	Checkbox to search across all store locations
Not-in-stock (F6)	Checkbox to show out-of-stock items (unchecked by default)

Column	Description
ID	The system's unique item identifier (also called SKU or product number). This is the code you would use for direct entry (Method 3). Use this to quickly identify the product in your system's inventory.
Description	The product name and key details (for example, "Spring Hinge - 3 inch Stainless Steel"). This is what helps you verify you found the correct item. Read this carefully to confirm you have the right product before adding.
Location	The warehouse or store location where this item is stocked (for example, RETAIL front-of-store, WAREHOUSE back storage, WHOLESALE distribution center). Items can exist in multiple locations with different stock levels. Some locations may have zero stock.
Base Price	The standard price per unit for this item in this location. This is the price before any discounts are applied. The transaction price may be different if customer-specific pricing applies. Note that location-specific prices may vary.
Quantity Available in ERP	The stock quantity shown in the system for this item at this location. This is the expected available stock based on recent transactions. Note: This reflects system records, which may differ slightly from actual physical stock on hand due to counting delays or entry errors.
Bin #	The storage location/bin code where this item is physically stored (for example, "A-15-3" meaning Aisle A, Shelf 15, Position 3). This helps warehouse staff locate the item if it needs to be picked or restocked.
UPC Code	The barcode number (Universal Product Code) printed on the product. If the barcode scanner isn't working or the barcode is damaged, you can manually search by this UPC number. This is the 12-digit code printed on the package.
Item Class	The product category or classification (for example, "Hardware," "Fasteners," "Tools"). This helps organize items and can affect pricing, discounting, or tax rules. Used for inventory management and reporting.

Column	Description
Item	Product name and description
Qty	Quantity of this item in transaction
Unit Price	Price per single unit
Tax	Tax amount for this item
Ext Price	Extended price (Qty × Unit Price)

Field	Description
Discountable Total	Sum of all items in the sale before any reductions
Discount Total	The discount amount to deduct from the sale
Adjusted Sale Total	Calculated final total after discount is applied
Discount Percent	Checkbox option for percentage-based reduction (for example, `10` for 10% off)
Discount Amount	Checkbox option for fixed dollar amount reduction (for example, `20.00` for $20 off)
Accept	Apply the discount.
Cancel	Close without applying.

Situation	Use This	Notes
"This one shirt is on sale"	Item Discount	Applies to that specific item only.
"All shirts are on sale today"	Sale Discount	Applies to entire transaction.
"Give $5 off this item"	Item Discount	Targets specific product.
"Give $10 off the whole order"	Sale Discount	Reduces total transaction amount.
"10% off for loyalty members"	Sale Discount	Applies proportionally to entire sale.
"Senior discount on this purchase"	Sale Discount	Applies to whole transaction.

Field	Description
Item	Read-only: SKU, description, quantity, weight
Fulfillment Method	Select: Carry out, Pick up, Ship, or Install
Freight Charge	Enter amount if shipping (disabled for Carry out/Pick up)
Installation Charge	Enter amount if installing (disabled for Carry out/Pick up)
Scheduled Date	Date for delivery/installation (if Ship or Install)
Notes	Add special instructions for this item
Apply to All	Copy these settings to all items on the sale

Aspect	Pull Drawer (F3)	Close Drawer (F4)
When	Mid-shift	End of shift
Drawer Status	Remains open	Closes permanently
Sales After	Can continue	Cannot process sales
Cash Count	Not required	Physical count required
Reversible	Yes (open again)	No (locked)
Reports	Basic pull record	Z-Tape & reconciliation

Field	Description
Item Key	Unique identifier for the item (SKU or product code). Read-only reference to identify which item you're changing.
Description	Name and details of the selected item (e.g., "Spring Hinge - 3 inch Stainless Steel"). Read-only, shows what item you have selected. Verify this is the correct item before changing quantity.
Current Quantity	The quantity currently in the sale (shown for reference). This is what you're changing FROM.
New Quantity	The editable field where you enter the new quantity. This is the updated amount that will replace the current quantity when you click Accept.
[Accept]	Applies the quantity change and closes the dialog. The item quantity in the sales list updates immediately.
[Cancel]	Closes the dialog without applying any changes. The quantity remains unchanged.

Field	Description
Item Key	Unique identifier for the item
Description	Name and details of the selected item
Unit Price	The current price before discount
Discount	Amount or percentage to deduct from the unit price
New Price	Calculated final price after discount is applied
Discount Percent	Checkbox option for percentage-based reduction (for example, `20` for 20% off)
Discount Amount	Checkbox option for fixed dollar amount reduction (for example, `5.00` for $5 off)
Accept	Applies the discount.
Cancel	Closes the dialog without applying.

Method	Description	Effect
Carry out	Customer takes the item now	No charge field, no ERP fulfillment
Pick up	Item collected from store after sale	Prints pick ticket automatically
Ship	Item shipped to customer via carrier	Adds freight charge, creates ERP order
Install	Item requires installation/service	Adds installation charge, creates ERP order

Option	Use When
Billing address	Ship to customer's main address on file
Store	Ship to this store location
Customer location	Ship to a saved customer location (create/edit without leaving)
Custom address	Ship to a one-time address (if ERP supports it)

Method	Use When
Transaction #	The exact quote number is known (for example, REGISTER001-5494).
Date Range	Approximate quote creation time is remembered.
Clerk	Locating quotes saved by a specific staff member
Current Customer	Recalling quotes for the customer attached to current sale

Item	Amount
Opening Balance	$150.00
+ Cash Additions	+$100.00
+ Total Sales	+$2,500.00
- Payments Taken Out	-$2,450.00
= Expected Closing Balance	$300.00

Aspect	Pull Drawer (F3)	Pull Cash (End-of-shift)
When	Mid-shift	After close
Drawer Status	Stays open	Closed/locked
Sales After	Continue	None (shift ended)
Security	Reduce drawer volume	Remove all cash
Audit Recording	System records	Manual documentation
Authorization	Self-service (F3 button)	Manager oversight
Documentation	Automatic	Manual forms/report

Issue	Why
Permission denied on any action	Manager can authorize or explain restrictions
Configuration errors (missing fields, codes, items)	Requires admin setup
Hardware not working (printer, scanner, drawer)	IT support needed
Large discounts	May require approval
Unusual errors or messages	Manager can escalate
Customer or inventory questions	Store-specific policy

Menu Section	Purpose
System	Enterprise settings, branding, field definitions
Stores	Store locations, register assignments
Users & Security	User accounts, roles, permissions, access control
Inventory	Products, categories, stock management
Pricing	Price sheets, discounts, promotional rules
Payments	Payment methods, gateway setup
Taxes	Tax classes and schedules
Customers	Customer profiles, classes, credit terms
Commissions	Commission plans for staff
Reports	Sales reports, reconciliation, analytics

Summary Information
Menu Path:	Admin — Getting Started — Grids
Required Feature(s):	Grid View

Kensium POS

Welcome¶

Documentation Overview¶

User Workflows¶

Documentation Standards¶

✓ Completeness

✓ Technical Accuracy

✓ Error Handling

✓ Security & Permissions

✓ Navigation References

✓ Searchability

Module Dependencies¶

Documentation Architecture & Workflow

Technical Information¶

Support & Troubleshooting¶

Usage

Usage¶

Quick Navigation¶

🚀 Getting Started? Start Here

Daily Operations Workflow¶

Typical POS Operation Flow

Documentation Sections¶

📚 Getting Started

🔑 Accessing POS

🛒 Processing Sales

💳 Tender

💵 Cash Handling

📖 Other

Getting Started

Getting Started¶

Your Getting Started Path¶

Topics in This Section¶

🔑 Key Concepts

🚀 Deployment Overview

📋 System Requirements

Next Steps¶

Key Concepts¶

How Kensium Point-of-Sale Works¶

Key Terms You Should Know¶

Sales & Transactions¶

Customer Types¶

Acumatica Customer¶

Marketing Customer¶

Default Customer¶

Special Feature¶

Fulfillment Options – All the bases covered:¶

Point of Sale Features¶

ERP Integration¶

Tax Handling¶

Deployment Overview¶

The Implementation Journey¶

Step 1: Engagement with Implementation Team¶

Step 2: Planning & Configuration Discussion¶

Step 3: Kensium Handles Installation & Setup¶

Step 4: Training & Go-Live¶

What You Need to Provide¶

After Go-Live¶

System Requirements¶

What You Need to Get Started¶

Server¶

Web Browsers¶

Printers¶

Scanners¶

Payment Terminals¶

Internet Connection¶

What About My Current Equipment?¶

Next Steps¶

Accessing POS

Accessing POS¶

What You'll Learn¶

Documents in This Section¶

🔌 Connect Register

📋 Register / Admin Selector

🔐 Login

🏠 Home Page

Quick Start Path¶

Register/Admin Selector¶

Choose Your Path¶

Administration Tools¶

Open Register¶

Field	Description	Field Behavior
Organization Name	The name of your organization displayed throughout the application.	Optional. If left blank, the default "Kensium Point-of-Sale" name is used. Displayed on login screens, welcome screens, and throughout the RMS and Register interfaces.
Main Logo URL	The URL path to your organization's logo image displayed on Register and RMS screens.	Optional. If left blank, the default Kensium Point-of-Sale logo is used. Should point to an image file accessible to the application (for example, PNG or JPG format).
Report Logo URL	The URL path to your organization's logo displayed on printed output such as receipts, quotes, invoices, and other report-style documents.	Optional. If left blank, the default Kensium Point-of-Sale logo is used. Can be different from the Main Logo URL to accommodate different aspect ratios or print requirements.
Custom Welcome Text	Custom message displayed on welcome and login screens.	Optional. If left blank, the default welcome text is used. Supports multi-line text for detailed messaging or instructions.

Field	Value
Organization Name	`Acme Retail Company`
Main Logo URL	`https://cdn.example.com/logos/acme-main.png`
Report Logo URL	`https://cdn.example.com/logos/acme-report.png`
Custom Welcome Text	`Welcome to Acme Retail. Please log in with your credentials.`

Field	Description	Field Behavior
Tax Method	The taxation method that POS is configured to use.	Required selection. Determines how taxes are calculated across the enterprise (for example, Tax Schedules).
Default Drawer Mode	The default operational mode for cash drawers and drawer sessions.	Required selection. Sets the default mode (for example, Register) that POS is configured to use. This value can optionally be overridden at the Register Class level.
Accounting System	The accounting system (or ERP) integrations supported by POS.	Required selection. Specifies the integrated accounting system (for example, Sage 100) used by the enterprise.

Summary Information
Menu Path:	System — Field Definitions
Required Feature(s):	System

Field	Description	Field Behavior
Field ID	A unique identifier for the field.	Required. Cannot be changed once saved.
Type	The kind of data the field accepts. Available types: Text: A standard text input field for alphanumeric characters. You can optionally configure an Entry Mask or Reg Ex to enforce specific formatting (like phone numbers or email addresses). Boolean: A simple true/false toggle, typically represented as a checkbox or switch in the UI. Number: A numeric input field. You can specify the number of Decimal Places allowed (from 0 to 10). DateTime: A field that captures both a date and a time. Choice: A dropdown menu that allows the user to select a single option from a predefined list of choices. Multi Choice: A selection field that allows the user to choose multiple options from a predefined list of choices.	Required. Cannot be changed once saved.
Source	Indicates where the field originated: `POS` (created in POS Admin), `External` (imported from an ERP), or `System` (built-in).	Read-only.
Display Name	The label shown to users on the POS register and admin screens.	Required.
Decimal Places	For `Number` fields, specifies how many decimal places are allowed (0 to 10).	Optional.
Entry Mask	For `Text` fields, an optional format mask to guide user input (for example, a phone number format).	Optional.
Reg Ex	For `Text` fields, an optional regular expression used to strictly validate the input.	Optional.
Choices	For `Choice` or `Multi Choice` fields, the list of options the user can select from.	Required if Type is Choice or Multi Choice.
Customer Behavior	The default visibility and requirement level of this field on Customer records. Options: Hidden, ReadOnly, Optional, Required.	Optional. Defaults to Optional if not specified.
Item Behavior	The default visibility and requirement level of this field on Item records. Options: Hidden, ReadOnly, Optional, Required.	Optional. Defaults to Optional if not specified.

Summary Information
Menu Path:	System — Field Placements
Required Feature(s):	System

Field	Inherited Value	Override Options	Description
Display Name	Shows the display name from parent scope or Field Definition (read-only).	Leave empty to inherit, or enter a new name to override.	Customize the label shown to users at this scope.
Behavior	Shows the behavior from parent scope (read-only).	Dropdown options: • (Inherit) - Use the inherited value from parent scope • Hidden - Field is not shown to users • ReadOnly - Field is displayed but cannot be edited • Optional - Field can be edited but is not required • Required - Field must have a value before saving	Controls visibility and editability of the field at this scope. Select (Inherit) to use the parent scope setting, or choose a specific option to override. Note: System fields may have restrictions regardless of configuration.
Default Value	Shows the default value from parent scope (read-only), or (None) if not set.	Leave empty to inherit, or enter a value matching the field type.	Provides an automatic value when creating new records.
Show In Results	Shows whether the field appears in search results from parent scope (read-only).	Dropdown options: • (Inherit) - Use the inherited setting from parent scope • Show - Include field in search result columns • Do not show - Exclude field from search result columns	Controls whether this field appears as a column in search results. Note: This setting is ignored at Entity Class scope since results span multiple classes.
Detail Sort Key	Shows the sort order from parent scope (read-only).	Leave empty to inherit sorting, or enter a numeric value (like "001", "002", "100").	Controls the order fields appear in detail/edit screens.
Results Sort Key	Shows the sort order from parent scope (read-only).	Leave empty to inherit sorting, or enter a numeric value.	Controls the order fields appear as columns in search results.

Scope	Inherited Behavior	Behavior Override	Inherited Show In Results	Show In Results Override	Result
Global	-	Optional	-	Show	All customers see Optional Accounting ID in search results
RegisterClass (Kiosk)	Optional	(Inherit)	Show	(Inherit)	Kiosk registers inherit Optional behavior and Show setting from Global
EntityClass (VIP)	Optional (via inheritance)	Hidden	Show (via inheritance)	(Inherit)	VIP customers do not see Accounting ID field at all (Hidden overrides)

Summary Information
Menu Path:	Currency — Currency Types
Required Feature(s):	Currency

Field	Description	Field Behavior
Code	A unique identifier for the currency type.	Required. Must be unique across all currency types and acts as the primary key for the record. Typically set to the ISO 4217 currency code (for example, `USD`, `EUR`). Saving a duplicate code results in a validation error.
Description	A descriptive name for the currency type.	Required. Display name shown in the administration UI (for example, “US Dollar”). Does not affect conversion logic; it is used for identification and selection.
Fixed Rate	The exchange rate used to convert this currency to the base currency.	Required. Defaults to `1.0`. Used by the POS to convert an amount in this currency to the base currency using the configured fixed exchange rate. Stored as a high‑precision decimal (`decimal(32,16)`). When saved, the value is also copied to internal buy/sell rate fields for legacy compatibility. Changes affect future calculations only; previously recorded transactions are not recalculated.
Rounding Factor	The precision increment used when rounding monetary amounts for this currency.	Required selection. Controls rounding during calculations and display by defining the smallest increment to round to (for example, `0.0100` rounds to the nearest cent; `1.0000` rounds to the nearest whole unit). Defaults to `0.0100` when not explicitly configured. Stored as `decimal(18,5)`. Common values: `0.0001`, `0.0010`, `0.0100`, `0.1000`, `1.0000`.