Pull Cash¶
Remove and secure cash from your drawer, typically after close or for cash handling operations.
Overview¶
The Pull Cash function allows you to:
- Remove all cash from the drawer after closing
- Prepare cash for deposit or transfer
- Secure cash in accordance with store procedures
- Maintain documentation of cash removal
- Complete end-of-shift cash handling
This is distinct from mid-shift pulls and is typically used as the final step in cash handling procedures.
When to Use Pull Cash¶
After Closing:
- All transactions are complete
- Formal close procedure finished
- Time to physically remove cash for deposit
Cash Deposit Preparation:
- Prepare cash bundle for bank deposit
- Count and verify amounts for transfer
- Separate denominations for deposit
End-of-Shift Cash Handling:
- Secure cash away from register
- Prepare for manager/counting room
- Clear drawer for next operator
Step-by-Step Pull Cash Process¶
1. Complete Closing Procedure¶
- Run Close Drawer (F4) first
- Allow closing reports to print
- Verify all transactions are locked
- Reconciliation complete
2. Secure Location¶
- Move to secure area (back office, manager office, counting room)
- Minimize exposure of cash
- Work away from customer areas
3. Remove Cash from Drawer¶
- Open the drawer (using physical key or button if still accessible)
- Remove all bills by denomination
- Remove all coins
- Verify drawer is empty
4. Count and Organize Cash¶
- Count all bills:
- Separate by denomination
- Stack neatly
- Record count
- Count all coins:
- Separate by denomination
- Use coin counter if available
- Record count
5. Verify Against Closing Count¶
- Compare your count to closing report
- Should match (or be within rounding)
- Note any discrepancies
- Alert manager if differences exist
6. Prepare for Deposit/Storage¶
- Organize cash:
- Bag or envelope by denomination
- Label with amount and date
- Include closing receipt copy
- Prepare deposit slip if applicable
- Secure in deposit bag or store safe
7. Complete Documentation¶
- Sign off on cash count forms (if required)
- Document time of pull
- Note final amount
- Retain copies for audit trail
8. Secure Cash Away¶
- Place in:
- Store safe
- Manager's office
- Deposit bag
- Counting room
- Never on open counter
9. Key Off/Lock Drawer¶
- Ensure drawer is locked
- Remove keys if applicable
- Mark register as closed
- Available for next operator setup
Important Rules¶
Requirements¶
- ✓ Drawer must be formally closed first
- ✓ Complete closing procedure before pulling
- ✓ Work in secure/authorized area
- ✓ Verify counts match closing reports
- ✓ Document all cash handling
- ✓ Secure cash immediately after pulling
Timing¶
Proper Sequence:
- Complete all sales (F1-F4 operations)
- Run Close Drawer (F4)
- Physical count during close
- Review and confirm reports
- Move cash to secure location
- Pull cash from drawer
- Final count and verification
- Secure in safe/deposit area
- Log out if done with shift
Authorization¶
- Only authorized personnel can:
- Pull cash from closed drawer
- Handle large cash amounts
- Remove from register area
- Access store safe
- Coordinate with manager if needed
Pull Cash vs. Pull Drawer¶
| Aspect | Pull Drawer (F3) | Pull Cash (End-of-shift) |
|---|---|---|
| When | Mid-shift | After close |
| Drawer Status | Stays open | Closed/locked |
| Sales After | Continue | None (shift ended) |
| Security | Reduce drawer volume | Remove all cash |
| Audit Recording | System records | Manual documentation |
| Authorization | Self-service (F3 button) | Manager oversight |
| Documentation | Automatic | Manual forms/report |
Common Pull Cash Scenarios¶
Scenario 1: End-of-Shift Cash Removal¶
Timeline:
- Last sale processed
- Close Drawer initiated and completed (F4)
- Reports print and verify
- Move to back office
- Open closed drawer (if key available)
- Remove all cash
- Count and reconcile to reports
- Secure in manager's safe
- Log out and conclude shift
Scenario 2: Discrepancy at Pull¶
Situation: Actual cash doesn't match closing report
Response:
- Note the discrepancy immediately
- Document exact amount you're pulling
- Alert manager
- Do NOT attempt to correct or hide
- Manager will investigate
- Adjust records as needed
- Document resolution
Scenario 3: Damaged Currency in Drawer¶
Situation: Find damaged or questionable bills during pull
Response:
- Separate from good currency
- Set aside for manager review
- Document which bills are questionable
- Manager decides disposition
- May be:
- Replaced with good bills
- Set aside for bank
- Counted as loss
- Investigated for counterfeits
Pull Cash Best Practices¶
DO:
- ✓ Wait until formal close is complete
- ✓ Count carefully and verify totals
- ✓ Work in secure, authorized area
- ✓ Organize cash by denomination
- ✓ Document your count
- ✓ Secure immediately after pulling
- ✓ Coordinate with manager
- ✓ Report discrepancies immediately
DON'T:
- ✗ Pull cash before formal close
- ✗ Leave cash unattended
- ✗ Pull to open areas
- ✗ Fail to verify against close reports
- ✗ Mix your cash with till cash
- ✗ Leave drawer open unattended
- ✗ Skip documentation
- ✗ Attempt to hide discrepancies
Security Considerations¶
Minimize Theft Risk:
- Work in back office/secure area
- Minimize time cash is exposed
- Never count on open counter
- Keep door locked during pull
- Don't advertise large cash removal
- Have manager present if possible
- Secure immediately after counting
Audit Trail:
- Document pull time
- Record amounts by denomination
- Note who pulled and witnessed
- Keep closing report copy
- File documentation appropriately
- Support reconciliation process
End-of-Shift Cash Handling Checklist¶
- All sales completed
- Close Drawer initiated (F4)
- Customer transactions locked
- Reports printed and verified
- Reconciliation reviewed
- Moved to secure area
- Drawer accessed/opened
- All cash removed
- Cash counted by denomination
- Count verified against close report
- Discrepancies noted and reported
- Cash organized and labeled
- Secured in safe/deposit area
- Documentation completed
- Drawer locked
- Logout complete
Related Documentation¶
Remember
Pull Cash is the final step after formal close -remove all cash from the drawer, verify against closing reports, and secure immediately. Always document amounts and report discrepancies to your manager.